Shipping policy
SHIPPING POLICY
Processing time Orders ship within 1-3 business days of purchase. Orders placed on weekends or holidays ship the next business day. You will receive an email with tracking as soon as your order ships.
United States
- Standard shipping (USPS Ground Advantage): free on orders of $40 or more, $6 flat on orders under $40. Delivery is typically 2-5 business days after your order ships.
- UPS 2nd Day Air: available at checkout, with the price calculated automatically from your order. Delivery is 2 business days after your order ships.
Canada and international
- Flat rate of $18 USD to Canada and to the countries listed at checkout.
- Delivery is typically 2-3 weeks after your order ships. Transit times vary by country and customs.
Customs, duties and taxes International orders may be subject to import duties, taxes or customs fees charged by your country. These are not included in our prices or shipping rate, and the buyer is responsible for them.
Address accuracy Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer. Contact us right away if you need to change an address.
Lost, delayed or damaged packages If your order is delayed, lost, or arrives damaged, contact us at sales@alluriajewelry.com and we will make it right. See our Refund Policy for returns.
Contact Alluria Jewelry, sales@alluriajewelry.com, 425-381-9290. Customer service hours: Monday-Friday, 9am-6pm PST.
